phpar Privacy Policy

This Privacy Policy ("Policy") describes how phpar ("phpar," "we," "us," or "our") collects, uses, discloses, and protects the personal information of users ("you," "your," or "Player") who access or use the phpar platform at phpar.net, including our website, mobile applications, and related services (collectively, the "Platform").

phpar is committed to protecting your privacy and complying with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all applicable circulars and issuances of the National Privacy Commission (NPC) of the Philippines.

By accessing or using the phpar Platform, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with this Policy, you must immediately cease using the Platform.

phpar collects several categories of personal information to provide, maintain, and improve our services. The types of personal data we collect include:

We only collect personal data that is necessary for the purposes outlined in this Policy. You are not required to provide certain optional information, but failure to provide mandatory information may prevent you from accessing certain features of the Platform or completing registration.

phpar collects personal information through the following methods:

• Direct Collection: When you register for an account, complete your profile, make deposits or withdrawals, contact customer support, or participate in promotions, you directly provide us with personal information.
• Automated Collection: When you access the Platform, we automatically collect certain technical information through cookies, web beacons, and similar tracking technologies, including your IP address, device information, and browsing behavior.
• Third-Party Sources: We may receive information about you from third-party payment processors (GCash, PayMaya, banks), identity verification services, fraud prevention providers, and game providers to verify your identity and prevent fraudulent activity.
• Public Sources: In certain cases, we may collect information from publicly available sources to verify your identity or comply with legal obligations, such as sanctions screening or anti-money laundering checks.

phpar uses your personal information for the following purposes:

1. Account Management: To create and maintain your phpar account, authenticate your identity, process your registration, and manage your account settings and preferences.
2. Service Provision: To provide access to games, process bets, calculate winnings, manage your account balance, and deliver the core functionality of the phpar Platform.
3. Payment Processing: To process deposits and withdrawals, verify payment methods, prevent payment fraud, and comply with financial regulations and anti-money laundering (AML) requirements.
4. Identity Verification (KYC): To verify your identity, age, and location in compliance with Philippine gaming regulations and PAGCOR requirements, and to prevent underage gambling and identity theft.
5. Customer Support: To respond to your inquiries, resolve disputes, provide technical assistance, and improve the quality of our customer service.
6. Security and Fraud Prevention: To detect, prevent, and investigate fraudulent activity, money laundering, collusion, bonus abuse, and other violations of our Terms & Conditions.
7. Responsible Gaming: To monitor your gaming activity, identify signs of problem gambling, enforce deposit limits and self-exclusion requests, and provide responsible gaming tools and resources.
8. Marketing and Promotions: To send you promotional offers, bonuses, newsletters, and other marketing communications (only with your consent, which you may withdraw at any time).
9. Legal Compliance: To comply with applicable laws, regulations, court orders, and requests from government authorities, including tax reporting, AML/CFT obligations, and PAGCOR regulatory requirements.
10. Platform Improvement: To analyze usage patterns, conduct research, improve our services, develop new features, and enhance the overall user experience on the phpar Platform.

Under the Data Privacy Act of 2012, phpar processes your personal data based on the following legal grounds:

• Consent: You have given explicit consent for us to process your personal data for specific purposes, such as receiving marketing communications or participating in optional surveys.
• Contract Performance: Processing is necessary to perform our contract with you (the Terms & Conditions), including providing gaming services, processing payments, and managing your account.
• Legal Obligation: Processing is required to comply with Philippine laws and regulations, including KYC/AML requirements, tax reporting, PAGCOR regulations, and court orders.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, security, platform improvement, and customer support, provided these interests do not override your fundamental rights and freedoms.

phpar does not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your personal data with the following categories of recipients:

• Service Providers: Third-party vendors who provide services on our behalf, including payment processors (GCash, PayMaya, banks), identity verification providers, cloud hosting services, customer support platforms, and email service providers. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
• Game Providers: Licensed game developers and suppliers (e.g., Pragmatic Play, Evolution Gaming, NetEnt) who provide the games available on the phpar Platform. These providers may receive limited information necessary to deliver game functionality and calculate results.
• Regulatory Authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), the Bureau of Internal Revenue (BIR), and other Philippine government agencies when required by law or regulation.
• Legal and Compliance: Law enforcement agencies, courts, and legal advisors when necessary to comply with legal obligations, enforce our Terms & Conditions, protect our rights and property, or respond to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this Policy.
• Fraud Prevention Partners: Third-party fraud detection and prevention services that help us identify and prevent fraudulent transactions, account takeovers, and other security threats.

All third parties with whom we share your personal data are required to maintain appropriate security measures and use your information only for the purposes we specify. We conduct due diligence to ensure that our partners comply with applicable data protection laws.

phpar retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Active Accounts: While your account is active, we retain your personal data to provide services, maintain your account, and comply with ongoing legal obligations.
• Closed Accounts: After you close your account, we retain certain information for a period of seven (7) years to comply with Philippine tax, AML/CFT, and gaming regulations, and to resolve disputes or enforce our Terms & Conditions.
• Marketing Data: If you have consented to receive marketing communications, we retain your contact information until you withdraw your consent or your account is closed.
• Legal Holds: In cases involving legal disputes, investigations, or regulatory inquiries, we may retain your data for longer periods as required by law or to protect our legal rights.

After the applicable retention period expires, we securely delete or anonymize your personal data in accordance with industry best practices and applicable data protection laws.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal information:

• Right to Access: You have the right to request a copy of the personal data we hold about you, including information about how we collect, use, and share your data.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data. You can update most of your account information directly through your phpar account settings.
• Right to Erasure: You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected, or when you withdraw your consent. Note that we may be required to retain certain data to comply with legal obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or when processing is based on legitimate interests. You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting customer support.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another service provider where technically feasible.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe that phpar has violated your data privacy rights.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within fifteen (15) days, or as otherwise required by law.

phpar implements industry-standard technical, organizational, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security measures include:

• Encryption: All sensitive data, including passwords and payment information, is encrypted using SSL/TLS protocols during transmission and AES-256 encryption at rest.
• Access Controls: Access to personal data is restricted to authorized personnel only, based on the principle of least privilege. All employees and contractors with access to personal data are bound by confidentiality obligations.
• Secure Infrastructure: Our servers and databases are hosted in secure, certified data centers with 24/7 monitoring, firewalls, intrusion detection systems, and regular security audits.
• Regular Testing: We conduct regular vulnerability assessments, penetration testing, and security audits to identify and address potential security risks.
• Incident Response: We maintain an incident response plan to quickly detect, respond to, and mitigate data breaches or security incidents. In the event of a breach affecting your personal data, we will notify you and the National Privacy Commission as required by law.

While we take all reasonable steps to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.

phpar uses cookies, web beacons, and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver personalized content and advertisements.

What are cookies? Cookies are small text files stored on your device when you visit a website. They allow the website to remember your preferences, authenticate your session, and track your activity.

Types of cookies we use:

• Essential Cookies: Required for the Platform to function properly, including session management, authentication, and security features. These cookies cannot be disabled.
• Performance Cookies: Collect anonymous information about how you use the Platform, such as pages visited and errors encountered, to help us improve performance and user experience.
• Functional Cookies: Remember your preferences and settings, such as language, currency, and game favorites, to provide a more personalized experience.
• Marketing Cookies: Track your browsing activity across websites to deliver targeted advertisements and measure the effectiveness of our marketing campaigns. These cookies require your consent.

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of the Platform. For more information about cookies and how to control them, visit www.allaboutcookies.org.

The phpar Platform may contain links to third-party websites, services, or applications that are not owned or controlled by phpar. This Privacy Policy applies only to the phpar Platform and does not cover the privacy practices of third-party sites.

We are not responsible for the privacy policies or practices of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit before providing them with your personal information.

When you use third-party payment methods (GCash, PayMaya, bank transfers), your financial information is processed by those providers in accordance with their own privacy policies. phpar does not store your full credit card numbers or bank account credentials.

The phpar Platform is intended for adults aged 21 years and above only. We do not knowingly collect personal information from individuals under the age of 21. If you are under 21, you are strictly prohibited from accessing or using the phpar Platform.

If we become aware that we have inadvertently collected personal information from a person under the age of 21, we will take immediate steps to delete that information and close the associated account. If you believe that we have collected information from a minor, please contact us immediately at [email protected].

phpar reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. Any changes will be effective immediately upon posting the revised Policy on the Platform.

We will notify you of material changes to this Privacy Policy by email (to the address associated with your account) or by displaying a prominent notice on the Platform. The "Effective Date" at the top of this Policy indicates when it was last revised.

Your continued use of the phpar Platform after any changes to this Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with the changes, you must cease using the Platform and close your account.

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our Data Protection Officer:

• Data Protection Officer: phpar Privacy Team
• Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 on the phpar Platform

For complaints or concerns about how we handle your personal data, you may also contact the National Privacy Commission (NPC) of the Philippines:

• National Privacy Commission
• 5th Floor, Philippine International Convention Center (PICC), Vicente Sotto Street, Pasay City, Metro Manila, Philippines
• Email: [email protected]
• Website: www.privacy.gov.ph